But they did give him his wife's voicemail message back:
"...Verizon had archived all the old greetings and messages. Company spokesman John Bonomo said Tuesday that a contractor found the recording and restored it to the new voicemail system. 'I'm glad they rescued it,' Whiting said. "I'm very happy.'" [WNBC]
"An 80-year-old Westchester man who kept the voice of his dead wife on his phone message, lost her voice when Verizon upgraded his service. Charles Whiting says he stayed connected to his wife, by calling the phone everyday to hear his wife's voice saying 'the Whitings aren't home.' Whiting said he immediately called Verizon and waited for an hour for help. He got disconnected, so he called back. After another 90 minutes, he said he was told he couldn't get the message back and that he would just have to record a new one." [WNBC]
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